Patients vet a practice online long before they call — a steady flow of recent, genuine reviews is often the deciding factor between you and the clinic down the road.
Patients who check reviews before choosing a new practice
People choose a dentist or clinic based on trust signals — and a thin or outdated review profile reads as a red flag, fairly or not.
Front-desk staff are wary of asking for reviews in a healthcare setting, and manual requests can drift into grey areas around consent.
Without a system, review requests only happen when someone remembers — which means long gaps in an otherwise good record.
Every request includes a clear opt-out and follows UK data rules, so review collection never becomes a compliance headache.
A friendly, professional message goes out once a visit is marked complete — consistent, without relying on reception to remember.
Unhappy patients are invited to share feedback with you directly before it becomes a public review, giving you the chance to resolve it.
Set up in minutes, no contract — see your first new reviews within 48 hours.
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